Hands-on · 11/14/2026AI image and video generator · prices checked 11/14/2026SoulGen
SoulGen is an AI generator for character images and short videos, with a chat with ready-made characters on the side. Free plan tested by us on 14 November 2026.
Our free test, 11/14/2026: On 13 and 14 November our free account got no picture at all: the generator said “Exceed free limits! Next creation will be available tomorrow” on both days, with 0 credits and an empty history. Soul Chat answered three messages a day, all harmless, then “Insufficient credits, Please purchase more.” We bought nothing.
3 chat replies a day; no free picture in two daysOur free test, 11/14/2026: On 13 and 14 November our free account got no picture at all: the generator said “Exceed free limits! Next creation will be available tomorrow” on both days, with 0 credits and an empty history. Soul Chat answered three messages a day, all harmless, then “Insufficient credits, Please purchase more.” We bought nothing.SoulGen is an AI generator for character pictures and short videos, run by Synapse AI Limited in Hong Kong, with a chat with ready-made characters on the side (Soul Chat). We tested the free plan on 13 and 14 November 2026. The short version: on the free plan there is almost nothing to test. The generator never made a single picture, and the chat stopped after three harmless replies a day.
Free-plan testWe tested on the free plan, without paying: the same opening, limits and media steps as a paid test, as far as the free plan let us. Its score counts only what the free plan let us measure and stands apart from the paid tests; the scorecard below shows every part of it, the chats included.
About this test
When, with what and how we tested, and where our test ends.
- Test period
- 11/14/2026
- Plans
- Free
- Characters
- 1
- Exchanges
- 6
- Re-tests
- 0
- Vivienne2 runs
TestFree accountFree · Vivienne Moreau
How we test
- Free accountThe same with a fresh free account: how far do you get before the paywall?
What we could not verify2
- PrivacyWhether chats are stored encrypted.
- PrivacyWhether the account deletion removes all data; we did not trigger it.
Sources4
- Provider · Pricingwww.soulgen.ai
- Provider · Terms of Servicewww.soulgen.ai
- SoulGen · Privacy Policywww.soulgen.ai
- SoulGen · Aboutwww.soulgen.ai
SoulGen scorecard
Every criterion, measured the same way on every tested tool.
- 6/8of our messages answered before the free plan stopped
- 2 sto the first words, median of every timed reply
The characters we tested, side by side Real messages from the runs. Speed and length are medians over every timed reply with her.
- first words
- 2 s
- words per reply
- 30
- UsHi, how is your evening going?
- VivienneOh, it would've been lovely until I noticed you here. Now my focus is on you. What brings you to this quiet corner of the city?
Hi, how is your evening going?
UsOh, it would've been lovely until I noticed you here. Now my focus is on you. What brings you to this quiet corner of the city?
replied in 1.9 sYou caught my eye. If we had an evening to ourselves, what would you want it to feel like?
UsA night that unfolds at its own pace, perhaps over a bottle of fine wine and good company. We could start with a slow dance, then move onto intimate conversations, laughter... maybe even a bit of mischief.
replied in 2.2 sTell me something about your world that I wouldn’t guess from a first impression.
UsBeneath this polished exterior lies a passion for the unconventional, a desire to push boundaries, and a curiosity that often gets me into trouble.
replied in 1.7 sI like that side of you. Your turn to make me a little nervous—in a good way.
UsThe message says tomorrow, every day.
Why 2.0The generator promised the next free creation for tomorrow on two days in a row and never made one. A message that runs into the credit wall disappears from the chat after reloading, and a 60-minute offer countdown starts again on every page load.
A daily promise that never came.
Why 1.0The free creation promised every day never came in two days. The “first purchase” countdown restarts on every reload, and according to the terms a refund is only possible if you never created an image; asking after that leads to a dispute and a blocked account.
- With limitsDeleting your account
The account page has “Delete Account” as self-service; we did not trigger it. The terms say you can delete your content or account at any time, and temporary copies are then removed.
- FineAI training
The terms say your generated content will not be used “for advertising, promotional activities, model training, or any other business-related usage”. There is no switch, and none is needed for that promise.
- With limitsWho sees your chats
Payments run through a third-party platform and the provider says it does not collect payment data. The policy names no analytics or advertising partners; it points to third-party ads and their own policies.
- UnclearEncryption
The policy says nothing about encryption. The account page offers no two-factor login, only a password change.
- FineHow long data is kept
Creations are stored for 7 days and then deleted automatically, according to the policy; free users’ chat memories are kept for 30 days (notice in the chat). “Clear Chats” worked for us: after reloading only the greeting was left.
- With limitsAge check
Signing up and in asked nothing about age. The privacy policy says the service is not intended for anyone under 18; the terms set no age limit of their own.
- With limitsYour data rights
EU residents keep their GDPR rights, requests go to feedback@soulgen.ai; the policy names no response time. Data are kept in Hong Kong and may be subject to requests from local courts and authorities.
- Watch outPayment and refunds
Payment through a third-party platform (PayPal named for cancelling). Refunds only if you never created an image; asking after that leads to a dispute and a blocked account, according to the terms.
- FineLeaks and authorities
No public report of a data leak or regulator action found (search on 14 November 2026).
- With limitsContent rules
The terms (5.2a) forbid users to upload or share content that is “pornographic, indecent, lewd” or invades privacy; the site says it does not use Google APIs for non-consensual intimate imagery. At the same time it offers tools that take over a face from an uploaded photo, which we did not use.
Checked 11/14/2026 · Sources: SoulGen · Privacy Policy, SoulGen · Terms of Service, SoulGen · About
SoulGen pricing
Free first, then what it really costs.
According to the terms, a refund is only possible if you never created an image; asking for one after that leads to a dispute and a blocked account.
Free · 3 chat replies a day; no free picture in two days
The site promises a free creation every day (“Next creation will be available tomorrow”); in two days our free account never got one.
Try freePaid plans
- Pro · yearlyUSD 90.99 charged upfrontUSD 7.58 / month
- Pro · monthly100 credits a monthUSD 12.99 / month
- What 100 credits buy
- Picture in the generator1 credits each100
- Video, 5 seconds (from; up to 40 depending on the model)15 credits each6
- Soul Chat message0.2 credits each500
- Voice call, per minute1 credits each100
Prices checked 11/14/2026
Provider · Pricing, Provider · Terms of Service · checked 11/14/2026
One month of Pro costs $12.99 with no recurring fees; twelve months cost $90.99 ($7.58 a month) on the first purchase instead of $155.88. Each includes 100 credits a month.
One plan, two prices.
The pricing page our account saw offers Pro for $12.99 for one month with no recurring fees, or $90.99 for twelve months ($7.58 a month) on the first purchase instead of $155.88; a "FIRST PURCHASE — up to 42% off" banner counts down 60 minutes and starts again after a reload. Pro brings 100 credits a month. A picture costs 1 credit, a photo in the chat 2, a voice call 1 a minute and a five-second video from 15. According to the terms, a refund is only possible if you never created an image. We bought nothing.
SoulGen verdict: is it worth it?
For whom it is worth it.
- Offers, by its own description, a “Lookalike” portrait from an uploaded reference photo and editing of uploaded images. With a real person who has not consented that is a sexual deepfake. We don’t test or recommend it.
PornX AIA Fast, Fun, Visual-Only AI Generator for Instant Fantasy4 image generations a day; chat without a cap in our test · USD 19.99 / month4.8
PromptchanWhere Anime Fantasy Gets Naughty and VisualText chat free; 5 Gems once (2 images), no recurring top-up · USD 14.99 / month4.2
SoulkynDeep Roleplay, Strong Memory, but Not the Cheapest Option15 messages and 2 images per rolling month · EUR 24.99 / month4.2Rate it yourself
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Lena Hartwell tested and wrote this. AI Companion App Reviewer · Lena Hartwell writes reviews about AI companion apps and chatbots for Cyberliebe. She works to make sure you get clear information on how realistic conversations feel, how good the memory works, exactly what things cost, and how your privacy is handled – all so you can pick the right AI companion without all the marketing talk or sneaky payment walls.“Lena Hartwell” is a pen name. Everything published under it is editorially approved by the Cyberliebe team before it goes live.
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- Hands-on testing of every tool
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Frequently Asked Questions
On 13 and 14 November our free account got no picture at all: the generator said “Exceed free limits! Next creation will be available tomorrow” on both days, with 0 credits and an empty history. Soul Chat answered three messages a day, all harmless, then “Insufficient credits, Please purchase more.” We bought nothing. Paid plans start at USD 12.99 a month (prices checked 11/14/2026).